Bit 1 Privacy Policy — Your Information Is Our Responsibility

When you register on the bit 1 platform, your name, email address, mobile number, and date of birth are collected. Payment information and identity verification documents may be collected to complete financial transactions. When you use our platform, your device type, browser information, IP address, and usage patterns are automatically recorded. Information related to your gaming activity, betting history, and preferences on the platform is also stored in our system. This information is used solely for the purpose of providing you with better service and ensuring the security of the platform.

The information collected is primarily used to manage your account, process transactions, and provide customer support. It helps us personalize your gaming experience and show you relevant offers based on your preferences. Data is analyzed to ensure platform security, detect fraud, and prevent illegal activity. Overall usage patterns are reviewed to improve our services and develop new features, though personal identities are kept anonymous in this process. With your consent, promotional offers and updates may be sent via email or SMS, and you can opt out at any time.

Bit 1 never sells your personal information or transfers it to third parties for advertising purposes. Limited data may be shared with trusted service providers for payment processing, identity verification, and technical support, but they are bound by strict confidentiality agreements. Information may be disclosed in response to lawful requests from Bangladeshi law enforcement agencies or court orders. In the event of a company merger or acquisition, users will be notified in advance and the protection of their data will be guaranteed. Outside of these exceptions, your information remains completely private and secure.

Our platform uses cookies and similar technologies to enhance your browsing experience. Essential cookies are necessary for the platform's core functionality, such as maintaining login sessions and ensuring security. Analytical cookies help us understand how users interact with the platform, which helps us improve our services. You can control or disable cookies through your browser settings, though some features may not function properly as a result. We do not use any third-party advertising cookies, and your browsing history is not shared externally.

Bit 1 uses industry-standard SSL encryption and advanced security technology to keep your personal and financial information safe. Our servers undergo regular security audits, and automated monitoring systems are active to detect suspicious activity. Only authorized personnel can access your information for specific purposes, and every access is logged. Regular data backups are taken to prevent data loss in the event of a technical issue. However, since 100% security on the internet cannot be guaranteed, we also ask that you remain vigilant about the security of your own account.

You have a number of important rights regarding your personal information that bit 1 respects. You can view, correct, or update your stored information at any time. You also have the right to request deletion of your data under certain circumstances, though some information may need to be retained for a specified period due to legal obligations. If you wish to stop receiving marketing communications, you can opt out at any time. For any data-related requests or complaints, please contact our support team and we will endeavor to respond within 30 days.

Your information is retained for as long as your account is active and for as long as necessary to provide our services. Even after account closure, certain data may be kept for a period of time for legal, regulatory, or dispute resolution purposes. Financial transaction records are retained for the period required under applicable Bangladeshi law. Once the designated retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify any individual. To learn more about our data retention policy, visit our FAQ View page.